FAQ
Q1: Are you manufacturer and do you have experience?
A1: We are manufacturer, we have over 10 years experience in this
field and with our own R&D team for smart cleaning home
appliance .
Q2: What certificates do you have for your products?
A2: We have 3C, RoHS, EMC and US FCC certificates.
Q3: Can you do OEM/ODM order?
A3: Yes, we accept any reasonable OEM/ODM or
Q4: Can you do special packaging for us?
A4: Yes, we can. But the extra packing fee should be added
according.
Q5: What's your Minimum Order Quantity?
A5: Normally 100PCS, small quantity is also available.
Q6: Can you do sample order?
A6: Sample usually 3-5 days after payment received.
Q7: What's your lead-time ?
A7: Normally, our lead-time is 20-35 days, it depends your order
quantity and request.
Q8: What's your payment term?
Sample: T/T or through Alibaba trade assurance.
Mass production:30%deposit advanced, 70% against the copy B/L .
Support Alibaba Trade Assurance.
Q9: What's your warranty for this product?
A9: We provided customer with long time after sales with technology
support. Any product with original broken, we will responsible for
it.
